BKBG Blog

Have you noticed that many extremely successful, high-profile, high-net worth people are not particularly happy. Lady Gaga sent her fans into a...

At the recent 2022 BKBG Conference, it was impressive to observe how the Gaylord National staff approached their jobs. An elderly team member who...

Marketing gurus have been telling us to produce great content. The problem is that many experts took that advice and are producing great content....

Management consultant Del Poling is a genius. Poling uses the term 4-year-old behavior or passive dependence to describe those who don’t and...

The oldest of the Millennial Generation has just turned 41. This group, contrary to popular belief, is not debt ridden, unemployed and feeling...

I recently celebrated a milestone birthday that caused me to reflect on a lot of things, especially what I do every day and to ask if what we do...

Providing meaningful work is one of the new buzz phrases becoming increasing popular in blogs and management consulting. And for good reason. Most...

Don’t you love companies that claim their customer service is better than the competitions? If you asked a sales professional in your...

Yes, it is. That’s why when someone posts something negative about your showroom or yourself, you need to act immediately to proactively...

Many BKBG Shareholders understand that fewer products can be more effective than having every inch of wall and floor space covered with products....

Who wants to be around cranky people? Most likely none of your customers, suppliers or fellow team members. However, it is almost impossible not to...

Change is one of the hardest responsibilities that showroom owners and managers need to master. It’s not easy to get team members, suppliers...